Privacy policy

Home » Privacy policy

We’re committed to ensuring your privacy is protected

This privacy policy sets out how Border Crossing Media uses and protects any information you share with us. This may include:

  • Name and job title
  • Contact information
  • Subject of enquiry
  • Customer feedback
  • Anonymised website usage data

How we use this information

This information is used as is appropriate for internal record keeping, business communications and business transactions. We also use this information to inform any changes that we make to our website, the content we publish and the services that we provide.

Our cookie policy

We use cookies to help us provide a better website. None of these cookies store
sensitive information, or anything that could be used to personally
identify you.

We believe there is no reason to be concerned about the privacy implications of any of the
cookies we use. But we do recognise the importance of making you aware of them.

The table below details the cookies in use on this website:

of Cookie
Name Purpose More information
Border Crossing Media _PHPSESSID This allows the website to function as intended. We use this session to log information from page to page, such as the search term used to generate results. This first-party cookie is deleted as soon as you close your browser window.


Google Analytics is used to help us improve our website. These cookies collect information about how visitors use our website. These first-party cookies do no collect or store any personally identifiable information. These first-party cookies adhere to Google’s privacy policy for Google Analytics.
Live Chat





Olark is used to provide real-time customer support via our website. These cookies collect information on how this feature is used in an anonymous form, and no personally identifiable information is logged or stored. These third-party cookies adhere to Olark’s terms of service.
_NID_PREF Google
Maps is used on our Contact Us page to help people locate our office.
These third-party cookies adhere to Google’s privacy policy and its terms of service for Google Maps



AddThis is used to help people share content that they find useful on our website. These cookies collect anonymised data on how our content is shared. No personally identifiable information is logged or stored. These third-party cookies adhere to AddThis privacy policy
YouTube _PREF_VISITOR_INFO_LIVE We periodically use YouTube to embed videos on our website. YouTube may set cookies on your computer once you click on the video player, but YouTube will not store personally-identifiable information for playbacks of embedded videos. These third-party cookies adhere to YouTube’s privacy policy

How to manage or remove cookies

To remove or prevent cookies being stored on your computer in the future, please refer to your Internet browser’s instructions. Or to opt out of being tracked by Google Analytics across all websites please visit

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit

Our security policy

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Access to personal information

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Border Crossing Media Holdings Ltd
Creative Exchange Leith
29 Constitution Street
United Kingdom

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible, and we will promptly correct any information found to be incorrect.

Disclosure of your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

Links to other websites

Our website contains links to other websites that are not governed by this privacy policy. When you visit one of these websites you should always read their privacy policy as it is likely to vary from ours.

Changes to our privacy policy

We regularly review our privacy policy. This policy was last updated on the 26/09/2014.

Further Information

If you have any queries in conjunction with this privacy policy please do not
hesitate to contact us.