User research

Gain insight into how people think, act and react when they use your website.

We define what you want to know and what assumptions you need to test. We'll then design and conduct research that delivers actionable insights.

Here’s a condensed list of the user research services we provide:

  • Research design
  • Qualitative research
  • Quantitative research
  • Contextual research
  • Participant recruitment & screening
  • Persona development & Customer mapping
  • Remote usability testing

Contact us to learn how we’ve successfully integrated our user research services with a number of design and development processes.

User experience design

Design products and services that delight people.

We run collaborative workshops to brainstorm ideas, capture information and prioritise requirements. We'll then create low-fidelity prototypes that define what should be built and how it could work. We test and learn how people use these to ensure what gets built meets people's needs.

Our user experience design services include:

  • Stakeholder research
  • Business analysis & strategy
  • Information architecture
  • Interaction design
  • Wireframing & prototyping
  • Design management
  • Remote usability testing
  • Planning, briefs & documentation

Contact us to learn how our collaborative design services can help you test and refine your ideas.

Web development

We don’t just plan or improve things we build them too.

Our track record of delivering high-quality websites on time and within budget speaks for itself.

We provide the following web development services:

  • Planning and documentation
  • Collaborative design
  • Back-end programming
  • Quality assurance
  • Remote usability testing
  • Training
  • Project Management

Contact us to learn how we'd approach building your product or website.

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