Pricing & Rates

Check out our rates.

Are you a new client ?

Contact us for our new client guide.

Get Started

Contact us to discuss your needs.

Why Choose Us

Our approach to work is simple.

We always put our client’s needs first and continually strive to exceed their expectations.

By finding the right process for each of our clients we are able to fulfill their specific requirements on time, and on budget.

Why you should choose us?

• We provide peace of mind by minimising risk
• We speak plain English not jargon
• We use a proven process
• We create strategies for specific people not generic users
• We develop unique experiences not template-driven designs
• We deliver benefits not features
• We use the right tools not the ‘best’ tools
• We believe in building long-term working relationships

Still got questions?

Contact us or check out our FAQs below:

Services

• What is the difference between Web Design and Web Development?

  In short: web design is about visual communication and web development is about technical functionality.

  Our web design services solely focus on the visual representation of the experience you wish to communicate, we do not code these designs.

  Our web development services are for the programming required to present the right information in the right format to visitors of a website. Database design and development is included in the web development stage.

• I've heard a lot about SEO, but you hardly mention it - can you do SEO ?

  In short yes we can.

  However, SEO or Search Engine Optimization is not a popular term in the office.

  We believe the term is often manipulated and used as a means to generate additional income rather than adding real value to your business.

  If your website has been constructed correctly and has relevant content that is regularly updated then search engines will be your friends.

  Developing engaging content and marketing it correctly means you will never need to undertake SEO.

  If you want to discuss this topic in greater detail, please contact us.

General

• I am not UK based - can I still get the same level of service?

  Absolutely, online tools mean that the world is now a lot smaller.

  We hold 'face-to-face' meetings online and timezones do not affect us.

  So rest assured that wherever you are we provide an excellent level of service.

• Why build a team of remote workers?

  • it gives us the ability to source the best talent irrespective of their geographic location
  • it enforces openness, honesty and professionalism
  • when people in the UK are sleeping the Aussies are on the case
  • we can run a leaner company
  • technology makes this a viable option
  • it’s the future

• Why you would love working with us?

  Our aim is to build a sustainable company that we would like to do business with.

  We believe every single customer is unique. So our process starts by analysing your business objectives and customers' needs.

  That way we only take on projects that we can add value to.

  If you’re looking for a company that will rack-and-stack you along with their other clients we can suggest a few good ones. But if you’re looking for a company that measures their success on yours then you should contact us today.

• How can you guarantee to add value?

  The first thing we do on any project is to define what success looks like to you. This is achieved by working together to create SMART objectives.

  We continually refer to these performance indicators to ensure that all decisions are based on the level of value they add. By doing this we can guarantee that our work is driven by a clear understanding of your needs.

  This approach results in our deliverables adding the value you want to your online presence.

• How do you co-ordinate your team?

  We only work with the best, so we respect our team and treat them well.

  Before any working relationship is undertaken we set up the expectation that all work must be delivered on time and on budget.

  As our team consists of professional freelancers, with over a decade of experience, they understand the consequences of not delivering.

  If you would like to find out more about how we co-ordinate our team feel free to contact us.

  We've also detailed the online tools we use to collaborate remotely on our blog.

• How can I trust a remote team to deliver on time and on budget?

  Our reputation as a small company depends on our ability to deliver according to schedule and budget.

  Although we are team of remote workers you will deal with one project manager who is directly accountable to you and ensures clear communication channels.

• Is your process set in stone?

  No, we have the skills and experience to be flexible.

  That's why we can adapt our process to meet the needs of your budget and timeline.

• How much does it cost to build a website?

  The short answer is that we can't tell you until we have defined your requirements.

  If you know what you are looking for, check out our pricing page to see our rates.

  If you don't, contact us and we will work this out together.

• What if I don't like your designs? Do I have to pay more?

  Our standard contract includes one main design plus the opportunity for you to make up to two rounds of revisions.

  For your contract you can specify how many designs you wish to choose from including a set number of revisions. This will be costed and priced accordingly.

• Why do you write standards-compliant code?

  Here are some of the benefits of writing standards-complaint code:

  • Greater accessibility for people with special needs.
  • Increased support for hand held devices.
  • Greater visibility in search results due to more accurate indexing by search engines.
  • More efficient technical development.

• What happens if my website breaks after you build it?

  We will provide a lifetime guarantee for the technical development we have undertaken according to your project proposal. Any technical issues that we are accountable for are resolved for free.

  However:

  • If your website goes down or is broken due to a human error of any party except Border Crossing Media, we will identify and resolve the issue at a pre-agreed rate. We will also provide training to prevent the issue occurring again.
  • If your website goes down due to a quality-of-service issue on the part of the hosting provider we will manage the troubleshooting and resolution process with the hosting provider at a pre-agreed fixed rate.